Exchanges / refunds will be issued up to 14 days from the date the product was received. 

Unfortunately we are unable to offer free returns. We recommend choosing a tracked courier service and also contact us prior to this.

Sale items or items purchased with a discount code can be returned for exchange / store credit only. We do not offer refunds on any sale items, only items purchased at original RRP.

For more help please email: contact@soleetal.com
or WhatsApp us on: +44 7477080500